Contact Olyviax
Obtain Olyviax Find support for configuration, payments, or channel issues. Our dedicated team is available 24/7 on WhatsApp or send us an email.
WhatsApp Support
The fastest way to get in touch. Use WhatsApp for prompt responses.
Chat on WhatsAppLive Chat
Like to chat? Use the chat widget when online. If offline, email us instead.
Start a RequestHelp & Guides
Go to Installation for detailed device setup guides and troubleshooting solutions.
View InstallationGet in touch
General Inquiry
Have questions about setup, billing, or service? Drop us a message.
Sales & Billing Assistance
Obtain recommendations, oversee plans, or address payment questions.
How Can We Help You?
Select a category to receive personalized help and fast links.
Setup & Installation
Detailed guides for Smart TV, Firestick, Android, iOS, MAG, and other devices.
Billing & Payments
Billing, payment confirmations, or transaction problems. Our checkout process is secured by Stripe.
Technical Issues
Questions about buffering, electronic program guides, or the application? Let us help enhance your setup.
Channel Requests
Looking for a particular channel or area? Share the details, and we’ll check its availability.
Account & Activation
Missing your login details or activation email? We’ll quickly confirm and resend them.
Apps & Compatibility
We’ll recommend the finest IPTV apps and settings for your specific gadget.
Frequently Asked Questions
Fast solutions to frequent queries regarding support, installation, payments, and gadgets.
Make sure to mention your device, software, package, and a brief description of the concern or inquiry.
Look in your spam or junk folder. If it’s not there, contact us via WhatsApp It will be resent immediately by us.
Additional connections are offered as supplementary options. Inquire with sales for specifics when you message us.
Visit our Installation guide for detailed setup steps for Firestick and other supported devices.
Check our Refund Policy to understand qualification requirements, processing times, and submission procedures.
Smart TV options: Smart IPTV or IPTV Smarters. Android choices: TiviMate or IPTV Smarters. iOS alternatives: GSE Smart IPTV or IPTV Smarters.
Use a minimum 30+ Mbps connection with 5GHz Wi-Fi/Ethernet, activate hardware acceleration, expand buffer capacity, and terminate competing downloads/streams.
To update playlists and EPG in your app settings, try refreshing or reloading. If issues persist, delete and re-enter your M3U and EPG URLs.
Stripe handles payments from all major card providers.
Absolutely. Renewal settings can be adjusted in your account, or you may reach out to support for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly